Flexible solutions

Experts in service charge and insurance recovery

Maximise your savings today.

Whether you're a tenant managing service charge and insurance payments or a landlord recovering costs from occupiers, our specialist consultancy service is here to optimise your expenses and maximise your value. We provide expert reviews of liability, apportionment, cost-effectiveness, and potential risks, ensuring you’re only paying what’s fair.

On average, our clients see a 32% reduction in service charge and insurance costs.

Operating nationwide and across Europe, we work with a wide array of clients in sectors such as retail, office, industrial, logistics and distribution, leisure, and healthcare. With our extensive experience across both the public and private sectors, we bring unmatched expertise to every client engagement. Let us help you take control of your service charge and insurance expenses.

What can we offer?

Our team brings extensive experience and a deep understanding of the complexities involved in this work. We review costs on behalf of both occupiers and landlords.

Benchmarking

With our extensive data, we benchmark service charge costs to determine if your building operates at a comparable level to similar sites. This process helps assess whether costs reflect market value. If costs are higher, we’ll identify the drivers and recommend strategies to reduce them.

Benchmarking

With our extensive data, we benchmark service charge costs to determine if your building operates at a comparable level to similar sites. This process helps assess whether costs reflect market value. If costs are higher, we’ll identify the drivers and recommend strategies to reduce them.

Best practice

The RICS Professional Statement for Service Charges in Commercial Property aims to ensure transparency, fairness, and consistency in service charges. In our portfolio reviews, we make sure all budgets and reconciliations are issued within the timelines established by the Professional Statement.

Best practice

The RICS Professional Statement for Service Charges in Commercial Property aims to ensure transparency, fairness, and consistency in service charges. In our portfolio reviews, we make sure all budgets and reconciliations are issued within the timelines established by the Professional Statement.
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Are you a landlord?

A wide range of factors must be taken into account when setting, allocating, and recovering service charge costs.

  • Is your service charge recovery aligned with each occupier's lease terms?
  • Are you following best practices?
  • Are major works planned, and is all related cost recoverable?
  • Have you assessed the benefit of each service provided to each tenant?
  • Are you fully recovering all allowable costs through your service charge?

Contact us today to discuss your service charge strategy.

Are you a occupier?

Reviewing your service charge and insurance liability can lead to savings and help lower occupier costs.

  • Are you receiving good value for money?
  • Are your charges accurate?
  • Have your service charges or insurance costs been reviewed previously?
  • Are there any major works in progress? Do these works comply with lease terms?
  • Is best practice being followed?

Connect with one of our service charge specialists to find the help you need for your business.

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“Flex spaces are fundamental to the future of work, offering agility and scalability for businesses of all sizes. They empower teams to adapt quickly, collaborate seamlessly, and thrive in an ever-evolving professional landscape.”

Nicky Knight
Head of Service Charge Consultancy

Connect with our flexible offices team

Hear more from our Service Charge team here:

2024 service charge predictions

As we move through the first quarter of 2024, it is important to assess the evolving landscape of service charges across various sectors. 

Read more

We must accelerate the green evolution

Green approaches to constructing, managing and occupying buildings benefit all parties, so why hasn’t a mutually agreeable funding solution been found yet?

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UK service charge increases

We ask where can occupiers save, and where might additional costs provide added value?

Read more