Experts in service charge and insurance recovery

Maximise your savings today and mitigate risk.

Whether you're a tenant managing service charge and insurance payments or a landlord recovering costs from occupiers, our specialist consultancy service is here to optimise your expenses and maximise your value. We provide expert reviews of liability, apportionment, cost-effectiveness, and potential risks, ensuring you’re only paying what’s fair.

On average, our clients see a 32% reduction in service charge and insurance costs.

Operating nationwide and across Europe, we work with a wide array of clients in sectors such as retail, office, industrial, logistics and distribution, leisure, and healthcare. With our extensive experience across both the public and private sectors, we bring unmatched expertise to every client engagement. Let us help you take control of your service charge and insurance expenses.

What can we offer?

Our team brings extensive experience and a deep understanding of the complexities involved in this work. We review costs on behalf of both occupiers and landlords.

Benchmarking

With our extensive data, we benchmark service charge costs to determine if your building operates at a comparable level to similar sites. This process helps assess whether costs reflect market value. If costs are higher, we’ll identify the drivers and recommend strategies to reduce them.

Best practice

The RICS Professional Statement for service charges in commercial property aims to ensure transparency, fairness, and consistency in service charges. In our portfolio reviews, we ensure all budgets and reconciliations are issued within the timelines established by the Professional Statement.

New sites

Reviewing costs before moving into a site or purchasing a property benefits both parties and minimises future disputes. We assist by analysing proposed lease terms, service charges, and insurance recoveries, identifying potential risks.

Review and analysis

Reviewing your service charge and insurance costs can determine if a refund is due. Ensuring costs are recoverable, compliant, and accurate is crucial for both landlords and occupiers.
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Are you a landlord?

A wide range of factors must be taken into account when setting, allocating, and recovering service charge costs.

  • Are you compliant with lease terms and best practice?
  • Do your costs represent value for money?
  • What risks are there of tenant disputes?
  • Have you assessed the benefit of the services to each tenant?
  • Are you fully recovering all allowable costs?

Contact us today to discuss your service charge strategy.

Are you an occupier?

Reviewing your service charge and insurance liability can lead to savings and help lower occupier costs.

  • Have your service charges or insurance costs been reviewed previously?
  • Do the services provide good value for money?
  • Are your charges correct?
  • Are there any major works in progress, and do these works comply with lease terms?
  • Is best practice being followed?

Connect with one of our service charge specialists to find the help you need for your business.

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"With service charge and insurance costs rising across all sectors, landlords and occupiers are increasingly focused on ensuring charges are accurate and fair."

Nicky Knight
Head of Service Charge & Insurance Consultancy

Hear more from our service charge team here:

2024 service charge predictions

As we move through the first quarter of 2024, it is important to assess the evolving landscape of service charges across various sectors. 

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We must accelerate the green evolution

Green approaches to constructing, managing and occupying buildings benefit all parties, so why hasn’t a mutually agreeable funding solution been found yet?

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UK service charge increases

We ask where can occupiers save, and where might additional costs provide added value?

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